CVS Coupon Policy

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Thank you for contacting CVS/pharmacy. Your e-mail has reached the Customer Relations Department. We appreciate the time you took to contact us with your inquiry. Our coupon policy is not available on our Web site. We reserve the right to change this policy at any time.

Our registers are set to allow 1 CVS coupon and 1 manufacturer coupon per item. Free coupons or “offers at the register” (OAR’s) are unearned and issued to you as a valued member of the CVS/pharmacy ExtraCare program. These coupons take the form of “open ended” coupons such as $3 off $15 or a certain dollar amount off a specific item. In any given transaction our registers will allow only one “open ended” coupon per transaction. CVS Extra Buck coupons are earned when you make a qualifying purchase. These print out instantly at the register upon reaching the threshold for the offer. You can use more than one Extra Buck coupon provided the purchase threshold has been met for each offer amount on a per-transaction basis.

In the case where a particular item is on sale for “buy one get one free” (BOGO), you are only allowed to use one manufacturer’s BOGO coupon. For instance, if Revlon lipstick is on sale for BOGO, you can use one manufacturer’s BOGO coupon. You would get both items free and pay any applicable tax. We reserve the right to limit quantities after the first purchase. If our store is running a sale for BOGO, you can use two manufacturer’s coupons for a specific dollar amount off. For example, if Revlon lipstick is on sale at our store for BOGO, you can use two $1.00 off Revlon lipstick manufacturer coupons.

CVS/pharmacy does accept manufacturers’ coupons that have been obtained from manufacturer sponsored and/or authorized Web sites. The coupon should be complete and contain a bar code that can be scanned at the register. If the coupon does not scan, the cashier should politely inform you that we cannot accept your coupon. We do not allow manual overrides at the register for coupons printed from the Internet. CVS/pharmacy will not accept offers printed from unauthorized Internet postings or reproductions, copies, or facsimiles.

We do not accept competitors’ coupons for front store items. We feel that our sales and ExtraCare program are comparable if not better than any sales or coupons offered by our competitors. We also do not accept any expired coupons, CVS or otherwise. We do not “double” or “triple” coupons.

Again, thank you for contacting us. We value your business and look forward to serving you in the future.

44 thoughts on “CVS Coupon Policy

    1. “We do not accept competitors’ coupons for front store items.”

      Honestly, I have never heard of that term. Will ask and find out though.

  1. Can I use a manufacturer coupon and a Extra Buck coupon on the same transaction? What about for the same item? Basically I am asking is the extra buck coupon considered a manufacturer coupon or a cvs coupon?

  2. does CVS accept manufacturer coupons for free products? and do you know if that item has ECB’s attached to it if they will print if a free coupon is used? thanks!

    1. As far as I know CVS still will take printed internet coupons for free items, BUT it must be legit…comes straight from the manufacturers site or like link. It can not be a PDF free coupon.

      If you have a free coupon for an item and it is getting ECB’s if you buy it, then yes, you will still get the ECB’s.

  3. If i use an ECB worth $5.00 to pay for something that is $3.97…. will I get the cashback or I just lost $1.03?

  4. I did the 5.99 Zyrtec with the 5.00 coupon and got the 5.99 ECB back. It was AWESOME. Now, I’m going to use it to get some free Hershey’s Bliss Candy, colgate toothpaste and irish springs deodorant, all of which have ECBs and I have coupons for. Wish me luck!! I’m new at this. Thanks for the info. It’s great.

    1. If the store is running a sale for BOGO, you can use two manufacturer’s coupons for a specific dollar amount off. For example, if Revlon lipstick is on sale at our store for BOGO, you can use two $1.00 off Revlon lipstick manufacturer coupons.

  5. My question is-does cvs coupon policy applies to all stores? Is it possible that each cvs has its own policy? They are running bogo sale on schick razors and I had two $4off coupons but was told by the cashier that can’t use both becouse I’m getting one for free and you cant take off 4bucks from it. So I used only one,wasnt to happy:( when I got home and research website again it looks like I COULD HAVE uesed two coupons. should I go back and return them and repurchase them again , will cvs allow me to do that? how to explain to cashier how this works?

    1. Print off the coupon policy to show them. Though yes, each store can make up their own policy which kinda defeats CVS as a whole to have a coupon policy for all of their stores.

    2. DANG! Wish I would have seen this 3 yrs ago! Ugh! You DEFINITELY could have used BOTH of the coupons! You could have also used, lets say, a “$3/$15 worth of shaving items” CVS coupon. (There are other ones you can stack too, like a CVS coupon for “$2 off of any XYZ razor” – It is not a $/$ coupon, so it is allowed. But I will stick to this one example).

      The price that the FREE item would be if it were NOT free, is what your calculated total is for QUALIFYING for that coupon. (But NOT what you pay.)

      For example:
      There is a BOGO sale on XYZ razors. They are priced at $9.00 each.
      You get two razors, use two $4.00/1 Manufacturer Coupons, and Stack the $3/$15 worth of shaving items coupon.

      It will look like this:

      $9.00 (1st razor)
      $0.00 (2nd razor)

      $8.00 (two $4/1 Mfg.)
      $3/$15 Shaving

      So, either save that coupon, or you could go grab 4 more razors; totalling 6 razors.

      $9.00 x 6 razors (Remember BOGO), so $9.00 x 3 = $27 – $24 (six $4/1 Mfg.) = $3.00 – $3/$15 shaving items = $0.00

      *Do NOT do the second deal if the razors offer ECB. ECB are usually limit 1 or 2, and you will not get them all if you buy more than the limit.

      * You WILL have to pay all sales tax, and that could be for the FULL qualifying amount, which would be tax on $9.00 x 6 razors.

      *That qualifying amount is NOT a BAD thing though. It is what would allow you to have used the $3/$15 shaving coupon in the case where you were only buying two. Maybe you only had 1 Mfg. coupon. You would have “qualified” for coupons redeemable on $18 in purchases. ($9.00 x 2)

      *You can NOT pay for taxes using ECB.

      *Unlike most places, ECB “roll”, which is pretty cool. Lets say there were no Mfg. or CVS coupons out for those razors, and there was no BOGO sale. However, the offer was “Buy a $9.00 razor and get $5.00 back in ECB. Limit 2.” You could purchase a razor for $9.00, then get the $5.00 ECB. Then in a separate transaction, purchase another $9.00 razor, and use the $5.00 ECB towards it, and then coming out of pocket $4.00, and also getting back another $5.00 ECB. So you would have spent $13.00 O.O.P. (out of pocket), and have a $5.00 ECB. (Most people calculate the $5.00 ECB into their savings on those transactions, so you would say that the 2 razors cost you $8.00 total, or $4.00 each.)

      *BUT!!!!!! Don’t do the ECB deals if you don’t ever shop at CVS, and wont use them! They are NOT stored on your card, and they DO expire. So if you know you won’t be back, then either use the $5.00 ECB on ANOTHER razor, which you will only come O.O.P. $4.00 for, but because it is Limit 2, you will NOT get another ECB. Or spend it on SOMETHING! Don’t let it go to waste! If you don’t use the last $5.00 ECB, then you have paid $13.00 for the 2 razors, or $6.50 each.

  6. I am currently having quite a bit of trouble at my local CVS. They are trying to limit my coupon use by only allowing me to use 1 coupon per item per transaction. i.e. if I purchase 2 colgate toothbrushes and have (2) $1.00 off coupons. They read the coupon and if it states only one coupon per purchase. They only will let me use one of them. I had a huge argument with a manger earlier and have never had this trouble before. They are also requiring cashiers to call a manager to the register for any purchase that include manufacturer’s coupons. I feel like i’m being treated like a felon for using coupons…. Any ideas?

    1. I would send corporate an email or call them. Limit one coupon per purchase means that you have to purchase an item. Two items = 2 $1.00/1 coupons can be used.

    2. I had the SAME issue today. I bought 3 items and tried to use 3 manufacturer’s coupons and was told I couldn’t because the coupon says “one coupon per purchase.” That’s completely incorrect! The cashier even told me that an email had been sent around making CVS employees aware of this “policy” and to read each and every coupon. Now, if it said one per TRANSACTION that is different but this just protects against stacking manufacturer’s coupons. SO frustrating. This just after I was told last week my CVS will no accept even valid printed manufacturer’s coupons…

      1. Again, I would call corp and let them know what that “Limit one coupon per purchase” means. That is so frustrating.

  7. I have looked/read the CVS coupon policy but still am wondering one question: Will CVS accept a catalina MANUFACTURER coupon that was printed at a different store (Target)? I tried to use one at my CVS and was told “no”. I very nicely pointed out that it was a manufacturer coupon, not a Target coupon. Cashier said she could not take it because it was issued at Target had a Target logo on it.

    1. I have never heard of a CVS taking another stores catalina coupon. Plus, I believe they wouldn’t take them because they don’t even have a catalina machine. Many cashiers may not even know what they are.

  8. today i went to CVS and had a manufactures coupon for .55 off a carefree acti-fresh product and a manufactures coupon for .50 off a carefree acti-fresh product and she said i was not able to use both on one product. i never had a problem using 2 different manufactures coupons when they were 2 different prices. what went wrong?

    1. I’m sorry to say, but you shouldn’t of been able to do that in the first place. You can only use one coupon on a product. It doesn’t matter if they are different values or not. The cashier was in the right. The coupons say Limit 1 coupon per purchase meaning that you have to purchase 1 item for each coupon you use (as long as it is for $$ off of 1 ….if it is $$ off of 2, then you have to purchase 2 items to use the coupon).

  9. I have a coupon for $2 off a certain product & the price of the item is $1.49 which means I would earn .51 cents for each item. Will CVS give me the .51 cents or do I loose it?

    1. Jill…if it is a cvs extra care buck, you will lose it. Though if it is a manufacturer coupon they will more than likely reduce the cost of the coupon. There have been a few times I have gotten overage, but not many.

      1. Oh no it’s not extra bucks & it would be nice if I could get the .51 cents in like store credit but even if I loose it the fact that I can finish my collection for free excites me…lol

  10. I don’t see that the above coupon policy addresses this situation:
    The dove care deal for this week is buy $15.00, get $5.00 extra bucks.
    If I use a BOGO Q for the men’s body wash, (so I purchase 2 of them, one is free), can I or can’t I use another Q for the men’s body wash. My CVS says that a BOGO coupon is for 2 items and won’t let me. I also bought a regular body wash (to make the $15.00 total) and I was allowed to use another Q for it.
    So does my BOGO Q cover 2 items, or should I be able to use ANOTHER Q for the “free” one?

    1. Jan…some stores will allow it while others will not. I will send an email to CVS to ask this particular question to see if I can get an answer.

  11. 1st Question – I have a coupon to buy one item and get a different item free, can I also use a money off coupon on the item that I am purchasing and still get the item free with the other coupon.

    2nd Question – I have a rain check for an item that has been out of stock for each time I go in, the item also has the ecb attached with it. I also have a manufacture’s coupon but it has now expired, since i was not able to use the coupon due to the item continually being out of stock will they honor the coupon once they get the item back in since I have the rain check?

    Thank you

    1. 1 – Some stores will allow it while many others won’t. I use to be able to do it, but it seems that they could of changed their policy at their store again.

      2- They will not accept the expired coupon even though you have the raincheck. Been there and had that happen many times.

  12. I have a question. I went to cvs today, and tried to buy a reach floss on sale for 99 cents. I tried to pay with a catalina coupon ( it clearly said manufacturers coupon, from reach, but said reedemable at target). The girl was so rude, and gave me the hardest time with the coupon, saying cvs does not accept catalinas even if they say manufacturers coupons. Is this true?

    1. CVS and Walgreens aren’t likely to take other stores catalina coupons even though they are manufacturer coupons. It is sad that the cashier was so rude to you.

  13. CVS store manager was very nice when explaining to me that they are to treat the word “purchase” on all coupons as a “transaction” from now on. Their “policy has changed.” It would be nice if I could see this policy because today I bought 8 Products. I had two $5 off 3 items and one $2 off 2 items. I followed all the rules, but had to sit through 3 transactions. Can CVS define the words purchase and transaction however they want? Or, are these stead fast terms and definitions? Who decides?

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